Contact Us
Last updated: October 27, 2026
Email support
The fastest way to reach us is email: support@mycrc.ca. We usually reply within one business day. Include the email address you used for your check so we can find your order quickly.
Before you write
- Your report: log in to your account to download it.
- Refunds: read our refund policy.
- Common questions: see the FAQ.
Ordering for your team or organization
If you need criminal record checks for staff or volunteers, email support@mycrc.ca and tell us how many checks you need. Each person completes their own check online.
Our office
MyCRC Solutions Inc.
1006 Fort Street, Suite 300
Victoria, BC V8V 3K4