Criminal record check in Durham Region, online
Oshawa’s auto and logistics employers, the colleges and university in Oshawa, and the growing stretch of offices and shops through Whitby, Ajax and Pickering all ask new hires for a police record check. If yours is due before your start date, MyCRC can help: our name-based criminal record check is done entirely online, with your name and date of birth searched against the RCMP’s national database and your identity confirmed by a photo of your ID and a selfie. The PDF report is in your account in as little as 15 minutes, whether you live in Courtice, Bowmanville or Uxbridge.
Durham Regional Police’s online-only process
Durham Regional Police doesn’t take record check applications at a counter. Its page is blunt: “You cannot apply in person for a Police Record Check. It MUST be done online.” Online applications are open to residents of Durham Region who are over 18.
The standard application fee is $58.90. Volunteers and students get a reduced rate of $21.42, but only if they upload a letter from their organization; without the letter, the application is refunded and you have to apply again. A broad record check, for certain roles with children and youth, costs $84.75, and leaving out its required letter cancels the application with no refund.
How long Durham takes
Durham Regional Police says checks are currently taking about three weeks and are processed in order of submission, and there is no rush service. Results come back by electronic delivery, or by Canada Post if you don’t qualify for it.
ID and fingerprints
Durham asks for two pieces of ID showing your name and date of birth, one of them government-issued photo ID, and neither expired. Ontario health cards and SIN cards aren’t accepted. You fill in your own application; someone else can’t apply for you, and results are only released to you. If fingerprints are needed, the police email you, and an appointment at Regional Headquarters takes about 15 to 30 minutes.
Ontario’s three levels
As in the rest of Ontario, Durham offers a criminal record check, a criminal record and judicial matters check, and a vulnerable sector check. Ask the employer which level it wants before you pay, because choosing the wrong one means applying again.
Three weeks is a long time
If an offer depends on your check, three weeks in a queue can push a start date. Against a three-week wait and a $58.90 fee, MyCRC’s name-based check costs $68.23 with tax included and can be finished tonight, from Whitby, Ajax or Port Perry.
Questions about criminal record checks in Durham Region
Can I get a refund?
You can get your money back if you did not finish every step. The steps are:
- Take a photo of your ID
- Take a selfie
- Check that your information is right
- Agree to send your information to the police
If you stopped before the last step, email support@mycrc.ca and ask for a refund. You get all of your money back.
After you finish every step, there are no refunds. Your report is then ready to download as a PDF. It is not refundable for any reason, no matter what your report says.
How long does a criminal record check take?
Reports can be ready in as little as 15 minutes. The average is about 4 hours. Some take longer, usually because identity verification wasn’t finished, or because confirming your ID takes extra time in our system. To compare, see how long police checks take, city by city.
What exactly am I buying?
A name-based Canadian criminal record check. It searches the RCMP’s national database, the Canadian Police Information Centre (CPIC), using your name and date of birth to confirm criminal convictions (what a CPIC check is). You get a PDF report online, with no trip to a police station and no appointment.
Before the search, you are asked about any past criminal convictions. If you have any, you must list them, and the details must match your record. If they don’t match, your report may come back Incomplete.
How much does it cost?
$68.23, tax included. You pay once by card, Apple Pay or Google Pay, with no monthly fees and no hidden costs. See pricing.
How do I get my report?
Your report is in your account. When it’s ready we email you to sign in (the email doesn’t contain the report). On the finished check, Download report saves the PDF to your device. Log in to your account.
Sources
Last reviewed: 2026-10-28