Criminal record check in Québec City, online
Employers in the capital, from the provincial public service and Laval University to hotels in Old Québec and warehouses near the airport, often ask for a criminal record check before a start date. MyCRC lets you get a name-based check online, in English: your name and date of birth are searched against the RCMP’s national database, an ID photo and a selfie confirm it’s you, and the report is a PDF in your account in as little as 15 minutes. It works the same from Sainte-Foy, Charlesbourg, Beauport, Limoilou or Lévis across the river.
The Québec City police route
The Service de police de la Ville de Québec (SPVQ) offers a criminal record check for civil purposes, which shows whether a person has convictions, pending charges or valid court orders. The city lists its uses as paid or volunteer work, immigration and visa applications, work permits abroad, pawnbroker and tour guide licences, and “any other situation”.
You can only apply if you live in Québec City, L’Ancienne-Lorette or Saint-Augustin-de-Desmaures. The two exceptions are mobile vendors and pawnbrokers working in the agglomeration; everyone else applies to the police service where they live.
How to apply with the SPVQ
Applications are made in person, at the service counter of the Centrale de police de Québec, 495 boulevard Louis-XIV, which the city says is open 24 hours a day, 7 days a week. You bring two valid pieces of ID, at least one with a photo and at least one showing a valid address; accepted examples include a driver’s licence, health insurance card, passport, permanent resident card and NEXUS card. If none shows your address, bring proof of residence such as a lease or a utility, phone or property tax bill. You also complete and sign the city’s consent form, number 24000-476.
The fee is $118, paid by credit or debit card when you apply. Taxi and limousine drivers follow a separate process through the SAAQ and pay $84.25.
Skipping the counter
The SPVQ’s counter never closes, but it still means a trip to boulevard Louis-XIV and a $118 fee. MyCRC’s name-based check costs $68.23 with tax included, $50 less than the SPVQ’s fee, and you can order it in English from Lévis, Sainte-Foy or Saint-Nicolas.
Questions about criminal record checks in Québec City
Can I get a refund?
You can get your money back if you did not finish every step. The steps are:
- Take a photo of your ID
- Take a selfie
- Check that your information is right
- Agree to send your information to the police
If you stopped before the last step, email support@mycrc.ca and ask for a refund. You get all of your money back.
After you finish every step, there are no refunds. Your report is then ready to download as a PDF. It is not refundable for any reason, no matter what your report says.
How long does a criminal record check take?
Reports can be ready in as little as 15 minutes. The average is about 4 hours. Some take longer, usually because identity verification wasn’t finished, or because confirming your ID takes extra time in our system. To compare, see how long police checks take, city by city.
What exactly am I buying?
A name-based Canadian criminal record check. It searches the RCMP’s national database, the Canadian Police Information Centre (CPIC), using your name and date of birth to confirm criminal convictions (what a CPIC check is). You get a PDF report online, with no trip to a police station and no appointment.
Before the search, you are asked about any past criminal convictions. If you have any, you must list them, and the details must match your record. If they don’t match, your report may come back Incomplete.
How much does it cost?
$68.23, tax included. You pay once by card, Apple Pay or Google Pay, with no monthly fees and no hidden costs. See pricing.
How do I get my report?
Your report is in your account. When it’s ready we email you to sign in (the email doesn’t contain the report). On the finished check, Download report saves the PDF to your device. Log in to your account.
Sources
Last reviewed: 2026-10-28